Confidentiality

Privacy Policy

Our website respects your privacy and strives to protect your personal data.

This privacy policy explains how we collect and use your personal data (in certain circumstances). It also describes the procedures used to ensure the confidentiality of your information. Finally, this policy outlines your options regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.

The protection of your data is very important to us. Therefore, your name and other personal information are used in accordance with the terms outlined in this privacy policy. We collect information only when necessary or directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit unless you have an online account on the website accessed via a username and password.

1. Data We Collect

We may need to collect your information if you wish to place an order for a product on our website.

We collect, store, and process your data as necessary to complete your purchase on our website, to handle potential future requests, and to provide you with the available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your requests and provide you with the services and information available on our website. Additionally, we use this information to manage your account, verify online financial transactions, audit data downloads from the site, identify visitors, and develop site design and content. We may conduct demographic research and send useful or requested information, such as details about products and services, unless you opt out of being contacted for such purposes. We may communicate via email to provide information about other products and services if you wish. If you prefer not to receive promotional or marketing communications, you may opt out at any time.

We may share your name and address with a third party to deliver your order (for example, a delivery agent or supplier).

We may store details of your order on our website, but for security reasons, we cannot retrieve them directly. By logging into your account, you can view your order history, manage your address details, and update your information. You are responsible for maintaining the confidentiality of your personal data and must not share it with unauthorized third parties. We assume no liability for misuse of passwords unless such misuse results from our own error.

Other Uses of Your Personal Information

We may use your personal information for opinion surveys and marketing studies, at your discretion, for statistical purposes while maintaining full confidentiality. You have the right to withdraw your participation at any time. We do not send survey responses to third parties, and your email address is only disclosed if you choose to participate in a competition. Survey responses are kept completely separate from your private email.

We may send you information about us, our website, our products, sales, offers, newsletters, and related content from our group or partners. If you do not wish to receive such information, please click the “unsubscribe” link in any email you receive. We will stop sending such information within seven working days (excluding Saturdays, Sundays, and national or religious holidays) after receiving your notification.

We may use certain data, while preserving your anonymity, for purposes such as verifying user locations, tracking visits or link interactions, and sharing anonymized data (non-personally identifiable) with third parties such as publishers.

Competitions

In the context of any competition, we use the data to notify winners and announce our offers. You can find more details about participation conditions for each competition separately.

Third Parties and Links to Other Websites

We may transfer your information to other companies within our group, or to agents and subcontractors who assist us in related transactions, in accordance with this privacy policy. For example, we may rely on a third party to help deliver products, process payments, perform statistical or marketing research, or support our customer service team. We may also exchange information with third parties to prevent fraud and reduce credit risks.

If our business or part of it is sold, we may need to transfer databases containing your personal information. Except as described in this privacy policy, we will not sell or disclose your personal data to any third party without your prior consent, unless required by law or necessary for purposes outlined herein.

Our website may contain third-party advertisements or links to other websites. Please note that we are not responsible for the privacy policies or content of those sites, nor for third parties to whom we may transfer your data under this policy.

2. COOKIES

Accepting cookies is not a prerequisite for visiting the website; however, certain functions like the “cart” feature cannot operate without cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit specific pages.

Cookies may be used to detect your IP address, saving you time when browsing or revisiting the site. We use cookies to ensure a smooth user experience (e.g., remembering your identity when modifying your cart without re-entering your email address). Cookies do not collect personal data for targeted marketing. You can configure your browser to disable cookies, but this may limit your use of the site.

This website uses Google Analytics, a service provided by Google to analyze website traffic. Google Analytics uses cookies to gather information about your use of the site (including your IP address) and stores it on servers in the United States. Google uses this data to evaluate your website usage, compile reports, and provide related internet services. Google may share this information with third parties when required by law or when those parties process it on behalf of Google. Google will not associate your IP address with other stored data.

By using this site, you consent to Google processing your data as described above.

3. Security

We use appropriate technical and procedural security measures to prevent unauthorized or unlawful access, loss, or destruction of your data. Personal data collected via the website is stored in a secure online server protected by firewalls.

When collecting payment information electronically, we protect it using encryption technologies such as Secure Sockets Layer (SSL), making it difficult for hackers to intercept. However, we cannot guarantee 100% protection.

We strongly advise against sending unencrypted credit or debit card details via electronic communication.

We maintain physical, electronic, and procedural safeguards for data collection, storage, and disclosure. Our security procedures may occasionally require you to verify your identity before accessing your personal data. You are responsible for protecting your password and device from unauthorized use.

4. Customer Rights

If you are concerned about your data, you have the right to request access to personal information we hold about you or that has been previously provided to us. You may also request corrections of any inaccuracies free of charge. Additionally, you have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.